ConnectWise Elevation Request

Good Afternoon, Team,

We’re excited to announce a new feature from our IT team: Elevation by Request. This update streamlines the process for installing applications or printers that require IT approval.

With this new feature, if you need to install software or a printer, you can send us an immediate notification. We’ll receive your request instantly and, with just one click, can approve it from anywhere enabling you to proceed with the installation without delay.

To get started, please refer to the attached examples and instructions on how to request application elevation. If you’re curious about how we receive and process these requests, click HERE to watch a short video. As always, maintaining strong cybersecurity practices is crucial. By using tools like Elevation by Request, we can better protect both your data and our devices. It’s a shared responsibility, and we appreciate your diligence in helping to keep our systems secure.

If you have any questions or need assistance, don’t hesitate to contact us at help@swatservice.com, help@mwcts.com, help@icooltowers.com, help@towerperformance.com, help@cooltower.com or help@breathingsystems.us. Also, be sure to check out our new helpdesk portal at Swat.Freshdesk.com, where all future articles will be available for reference whenever you need them.

Thank you for your continued cooperation.

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